Withdraw from contract

Here you can cancel your voucher purchase online. We will immediately send the confirmation of receipt to your email address.

Please enter your name, the order number from your order confirmation and the email address you used to order.

You can find the full cancellation policy here: Cancellation policy

You can also cancel by letter or email: Privadi, Ernst-Kromayer-Straße 28, 06112 Halle (Saale), Germany, info@privadi.net.